JavaA SaaS based CRM Product in Adobe Flex3.0 and J2EE

A SaaS based CRM Product in Adobe Flex3.0 and J2EE

Industry

Photography and Studio

Technology

Adobe Flex 3.0, Java, BlazeDS, MySQL, ILOG Elixir, Google APIs, MerchantWare Payment Gateway, Jasper Reports

The Client

USA

The Challenge

Client required a CRM software as product that can be released on SaaS basis. CRM provides all features to manage the details related to its customers. Entire look and feel of the application is expected to be rich and configurable.

Among the essential features were:

  • End-to-end sales automation
  • Real-time, web-based visibility
  • Easy-to-use interface & fast accessibility
  • Flexible, scalable architecture
  • Seamless integration with Google calender
  • Integrated e-mail editor
  • Complete auditability
  • Built-in analytics and reports

The Solution

We strictly followed the client’s specifications and developed the application based on a very robust & scalable architecture. Keeping in mind the requirements of better user experience and fast access to required information, the workflow is made simpler and allows multiple actions at the same time. The site always has something happening/loading instantly (not the long loading bar typical of flex applications). Further plan is to implement each set of functionality as a flex module so that it gets loaded selectively and makes the application very fast.

The major features provided in the CRM are:

  • Integrated Calendar for event scheduling & appointments
  • Calendar synchronization with Google calendar to keep same information at all places
  • Support for multiple skins & multiple languages, can be assigned by admin
  • MerchantWare payment gateway integration
  • Advanced e-mail editor that allows embedding images & attachments
  • Role Based Access Control
  • Invoice generation and generating PDF
  • Dashboard & Jasper Reports integration
  • Advanced accounting module
  • Support for multiple languages and multiple currencies

We are still working on implementing new functionalities like workflow management, reports etc. The CRM is going to be the best CRM on RIA platform.