FAQ

What is the ‘Extended Team Offering’?

Extended Team Offering is a unique concept in IT field. Under this option you can hire dedicated developer who works exclusively on your project from a remote location, here in our case from India. He is always available through email, chat or telephone for discussions and follow up. Geographical or time zone boundaries do not affect the progress and implementation of your project. You can hire one single developer or you can hire even a team of developers depending upon your project specifications, time limit and budget.

Why should I use the Dedicated Developer option?

The Dedicated Developer option gives you one or more developer(s) who works exclusively for you on your projects. This is ideal for large complex projects that require a software developer to fully understand your business methods and systems. You get to interview and choose the right person for the job. The rate for a Dedicated Developer is lower than what you pay your local developer so you save money in the long term. Of course, if your Dedicated Developer has a problem outside his knowledge, he has access to the rest of our staff in order to solve the problem. You have one person working for you, but he is backed by the whole of the staff.

I like the Dedicated Developer concept and want to take it further. What do I do?

The first thing to do is to Contact Us. Send us the details and we shall get back to you in 24 hrs.

When can I opt for the Extended Team Offering?

Extended Team Offering is a smart choice for a start up company who does not want to invest in real estate, recruitment costs, HR related expenses and infrastructure. Such companies can hire dedicated developers and immediately embark on their mission. This option is equally beneficial for large or medium scale companies who are already established and in urgent need of a team of experienced and efficient developers to meet their time bound market demands. If your demand for in-house technical staff varies significantly, then this option is very cost efficient for you. It saves you a lot in terms of salary and perks, as dedicated developers can be hired for a flexible time period. In short if you are looking for cost effective, timely, quality services utilizing latest technology by the highly skilled and experienced professionals, this is the most suitable option for you.

Can I visit your facility in India?

Yes of-course. You can visit us anytime at: Rightway Solution (India) Pvt. Ltd.
For our office address, please visit: Contact Us page.

Are the developers employees of Rightway Solution?

Yes, the developers are employees of Rightway Solution.

How experienced are the technical professionals?

We offer a broad range of experience level, which can be categorized in to 3 skill sets viz. junior programmer with 0-2 years’ hands-on programming experience; senior programmer with 2+ years’ extensive experience in project architecture as well as complex, structured coding; project leader with 5+ years’ experience including 3+ years’ experience as a senior programmer. Although, all the developers have 4 years Bachelor’s degree in computer technology from recognized universities.

How can I make sure that I am offered the best professionals available?

Before finalizing the candidate for your assignment we introduce you to a number of highly skilled and qualified professionals, whom you can interview and shortlist. We also offer you an option of working with more than one developer for a week at a nominal cost. You can verify and choose yourself the most suitable and easy to work with professional.

What happens if I have problems with my developer?

Although this is most unlikely, but in case you have problems with your developer your first point of contact would be the service manager of Rightway Solution. If the problem is major then Top Management can also intervene. If necessary, it is possible to change your developer.

How many hours per week does a dedicated developer work?

Our dedicated developers work 8 hours a day from Monday to Friday. Working hours are from 10:00 am to 7:00 pm IST (+5:30 GMT). Thus they work total 40 hours a week. However, in case of some emergency or deadlines, our developers can work round the clock till the problem is sorted out.

How do I communicate with my dedicated developer?

Though our dedicated developers are available 24*7 hours for discussions and follow up, we suggest our clients to fix certain hours for daily communication. Preferred mode of communication is Yahoo/MSN/Skype chat sessions. You can always keep in touch through emails and you can call up your dedicated developer during office hours preferably.

Where do my developers work?

We provide them modern office infrastructure, latest technology, advanced communication devices and up to date knowledge bank. We also provide them secure development environment – protected development environment with firewall, password and encryption protection.

Do your dedicated developers sign a non-disclosure agreement?

Yes, all security requirements of our clients are topmost priority for us. Once selected by the client, all the professionals are contractually bound to protect customer confidentiality. They sign a non-disclosure agreement, which will render huge fines if not complied with.

Clients owns the intellectual property developed by the professional?

A dedicated developer is contractually bound to forgo intellectual property rights and assign or transfer the ownership of all intellectual property to the customer. We assure you that only you can benefit from your investments.

Will you sign a non-disclosure agreement?

Though we are committed to protect your confidentiality, we are open to it.

How secure is my source code and commercial secrets?

We provide secure development environment with firewall, password and encryption protection to our developers. Unauthorized access to any sensitive data and commercial secrets is virtually impossible.

How do we pay you? Which mode of payment is preferred?

Generally payments are accepted through Bank Wire Transfers or Credit Cards.

Do I pay for the vacation, holidays or sick leave for my dedicated developer?

Please Contact Us for holiday policy.

Can you set up an exclusive development team for us in India?

Generally dedicated development contracts are for approximately 3 months or so, but if you expect steady work-flow for a longer duration using consistent programming languages and operating systems, then you can opt for an exclusive development team working for you in India.

Can I resell your services?

Please Contact Us for detailed information.

 
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