White Papers

Uncovering SaaS: A new software revolution

Software as a Service (Saas) is defined as “Software deployed as a hosted service and accessed over the Internet” by Microsoft. Software has traditionally been delivered in boxes with a license and often with a maintenance contract. The Web removes all these formalities, enabling SaaS to become an innovative way of interacting and doing business. SaaS is based on a very simple premise – rather than buying a software license for an application such as Accounting or Human Resources and installing this software on individual machines, a business or an individual signs up to use the application hosted by another company. The consumer therefore simply uses the software by paying a subscription fee, rather than owning a copy of the software. Two successful examples of SaaS are salesforce.com, a SaaS-based Customer Relationship Management (CRM) service and webex.com, an online video conferencing service.

Service Oriented Architecture

Service Oriented Architecture (SOA) is an architectural style whose primary goal is to achieve loose coupling or minimal dependency among interacting software agents. The idea of SOA departs significantly from that of object-oriented client server programming, which strongly suggests that you should bind data and its processing together. SOA introduces the concept of interacting software agents – service provider and service consumer. Service provider provides a service which the service consumer consumes. The provisioning of the service is over the Internet or Intranet.

CRM Apps 2.0 – A new face of CRM Applications

I am sure that every reader is now aware of web 2.0, the new face of web. As a result of standardization of web2.0, CRM apps also came up with a new face that I would like to call as CRM Apps 2.0. Though it is not a generic term in industry but I would like to share this new face of CRM apps using this term. Before going into more details about CRM Apps 2.0, let’s start with defining CRM.

Rich Internet Application (RIA): Say Goodbye to Refresh

Web accessibility means that people with disabilities can use the Web. Web accessibility also benefits older people, with changing abilities due to aging. However, web accessibility is favored, more among the disabled, given its top quality attributes that are disabled user-friendly. For instance, comprehension, navigation, interaction, as well as contribution to the web become much easier for the disabled users, with the use of web accessible software. Extraordinary software so designed that both the able and disabled users can use the site with utmost ease.

Unleashing the Power of Magento

Magento (Version 1) was launched on March 31st, 2008. Magento is the new ecommerce platform that’s going to change the Industry. It is developed in zend MVC framework.

It offers complete flexibility and control over the look, content and functionality of an ecommerce store while development.